77bfb Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how 77bfb ("Platform", "we", "us", "our") collects, processes, stores, and protects personal data provided by or collected about users ("you", "your", "Player", "Account Holder") of the 77bfb website and its associated services, including sports betting, live casino, slots, and crash games. This Policy applies to all interactions you have with the 77bfb platform, whether through a web browser on a mobile device, tablet, or desktop computer.

By registering an account or using any part of the 77bfb platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the 77bfb platform. This Policy should be read alongside the 77bfb Terms & Conditions, which together govern your use of the platform.

77bfb collects personal data through different channels and at different points during your use of the platform. The categories of personal data we collect include:

• Registration data: your name, date of birth, mobile phone number, and the password you create for your 77bfb account. This is collected when you register and is the foundational identity record for your account.
• Identity verification documents: a copy of your National ID card (NID), passport, or other government-issued identity document submitted as part of the KYC process. This is required before your first withdrawal is processed.
• Transaction data: records of all deposits and withdrawals made through your account, including the payment channel used (e.g. bKash, Nagad, Rocket), transaction amounts, timestamps, and reference numbers.
• Betting and gameplay data: records of all bets placed, games played, wager amounts, outcomes, and bonus activity. This data is used for account management, dispute resolution, responsible gaming monitoring, and fraud detection.
• Technical and device data: IP address, browser type, device type, operating system, session duration, and page interaction data collected automatically when you access the 77bfb platform. This data is used for security monitoring, fraud detection, and platform performance optimisation.

77bfb does not collect sensitive personal data such as biometric data, religious beliefs, or health information. We do not request or store your bKash PIN, Nagad PIN, or mobile banking passwords. Payment transactions are initiated through the payment providers' own secure interfaces.

77bfb uses the personal data we collect for the following purposes. Each purpose is tied to a legitimate operational or legal need:

• Account creation and management: to set up and maintain your 77bfb account, authenticate your identity when you log in, and manage account settings including deposit limits and self-exclusion preferences.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, and other approved payment methods; to verify that withdrawal requests are made to a payment account registered in your own name; and to maintain a complete transaction history for your account.
• Identity verification and KYC compliance: to verify your age (minimum 21 years), confirm your identity using government-issued documents, and satisfy the know-your-customer obligations required by applicable regulations.
• Security, fraud prevention and anti-money-laundering: to monitor account activity for signs of fraud, bonus abuse, or suspicious financial behaviour; to detect and investigate potential breaches of the 77bfb Terms & Conditions; and to fulfil anti-money-laundering (AML) reporting obligations where required.
• Responsible gaming: to identify players whose betting patterns suggest potential problem gambling behaviour and to make self-exclusion, deposit limit, and cooling-off tools available. 77bfb takes its responsible gaming obligations seriously.
• Customer support: to respond to your enquiries, complaints, and support requests; to investigate and resolve disputes; and to maintain a record of communications for quality assurance and regulatory purposes.

77bfb processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: processing your registration data, transaction records, and account information is necessary to perform the contract between you and 77bfb — specifically, to provide the betting and casino services you have signed up to use.
• Legal obligation: processing identity documents and transaction data for KYC verification and AML compliance is required by applicable law and regulatory frameworks.
• Legitimate interests: processing device and technical data for fraud detection, security monitoring, and platform performance optimisation is in 77bfb's legitimate interests and does not override your fundamental privacy rights.
• Consent: where 77bfb sends you optional marketing communications about promotions, bonuses, or new platform features, this is done on the basis of your consent. You may withdraw consent for marketing communications at any time by contacting [email protected].

77bfb does not sell or rent your personal data. We share your personal data only in the limited circumstances described below:

• Service providers and technology partners: 77bfb engages third-party service providers who perform functions on our behalf, including payment processing partners, identity verification services, cloud hosting providers, and customer support platforms. These providers are contractually required to process data only as instructed by 77bfb and to maintain adequate security standards.
• Game content providers: casino game providers (including but not limited to Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, Microgaming) may receive session data and gameplay metadata necessary to deliver their games. These providers operate under their own data protection frameworks.
• Regulatory and law enforcement authorities: 77bfb may be required to disclose your personal data to competent authorities, government bodies, or law enforcement agencies where required by law, court order, or for the prevention or detection of crime (including money laundering and fraud).
• Business transfers: in the event of a merger, acquisition, or sale of all or part of 77bfb's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via a notice posted on the 77bfb platform.

In all cases where we share your data with third parties, we require that those parties maintain appropriate technical and organisational security measures and process your data only for the purposes for which it was shared. 77bfb remains responsible for your data in all such arrangements.

When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or another supported payment method, 77bfb records the transaction reference number, the amount, the timestamp, and the mobile number associated with the wallet used. This information is required to reconcile your account balance, resolve payment disputes, and comply with financial record-keeping obligations. 77bfb does not at any point store your mobile wallet PIN, password, or full account credentials.

Payment transactions on 77bfb are initiated through the respective mobile wallet provider's own interface. 77bfb does not intercept or intermediate the authentication step of your mobile banking transaction. The security of your mobile wallet during a transaction is governed by the mobile wallet provider's own terms and security practices.

77bfb uses cookies and similar browser-based tracking technologies when you access the platform. Cookies are small data files stored on your browser that help us deliver a functional, secure, and personalised experience. The types of cookies we use are:

• Essential cookies: required for the platform to function correctly. These include session authentication cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to understand how players navigate and use the 77bfb platform, which pages are visited most frequently, and where users encounter errors or friction. This data is aggregated and does not identify you personally. It helps us improve platform performance and user experience.
• Preference cookies: store your platform settings such as language preference and display options so that they are remembered across sessions. Preference cookies improve usability by avoiding the need to reconfigure settings on each visit.

You can manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies will impair your ability to log in and use the 77bfb platform. 77bfb does not use third-party advertising cookies or behavioural tracking networks.

77bfb retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. Specifically: account registration data and identity verification documents are retained for a minimum of five years following account closure, in accordance with standard anti-money-laundering record-keeping requirements; transaction records are retained for a minimum of five years from the date of each transaction; communications with customer support are retained for three years. After the applicable retention period expires, data is securely deleted or anonymised.

Where 77bfb no longer has a legal or operational basis to retain your data, it will be securely deleted from active systems. Anonymised or aggregated data derived from your usage (which cannot be used to identify you) may be retained indefinitely for statistical and platform improvement purposes.

77bfb implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your browser and the 77bfb platform; access controls that limit internal access to personal data to authorised staff on a need-to-know basis; regular security reviews and vulnerability assessments; and secure, access-controlled data storage with logging of all access events.

While 77bfb takes data security seriously and maintains robust protections, no internet-based platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure: use a strong, unique password; do not share your login credentials with anyone; and contact support immediately if you suspect your account has been compromised. 77bfb will never ask for your password via any communication channel.

Subject to applicable law, you have the following rights in relation to the personal data 77bfb holds about you:

• Right of access: you may request a copy of all personal data 77bfb holds about you. Requests will be fulfilled within 30 days, subject to identity verification to confirm the request is being made by the account holder.
• Right to rectification: if any personal data 77bfb holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details (such as your registered mobile number) directly through the account settings area.
• Right to erasure: you may request that 77bfb delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations. Account closure is a prerequisite for processing an erasure request.
• Right to restriction of processing: in certain circumstances, you may request that 77bfb restrict its processing of your personal data — for example, where you contest the accuracy of the data or where the processing is unlawful but you prefer restriction over erasure.
• Right to withdraw consent: where 77bfb processes your data on the basis of consent (for example, for optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, contact 77bfb at [email protected] with the subject line indicating your request type (e.g. "Data Access Request", "Erasure Request"). We will acknowledge your request within 5 business days and complete it within 30 days. Identity verification will be required before any data is disclosed or deleted.

77bfb is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process. If 77bfb becomes aware that a minor has registered an account or provided personal data, that account will be immediately closed, all data will be securely deleted, and any balance will be forfeited. If you believe a minor has registered on 77bfb, please notify us immediately at [email protected].

77bfb may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, provide notice to active account holders. Your continued use of the 77bfb platform after any update to this Policy constitutes your acceptance of the revised version. We recommend reviewing this page periodically.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77bfb handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently. Our target response time is within 48 hours Bangladesh Standard Time (UTC+6).

Support email: [email protected]